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  • Amy Acuna

    Data Entry/ Clerical

    Amy M Acuna
    422 West Vestal
    San Antonio, TX 78221
    210-290-9223 or 21-843-1459
    amacuna@satx.rr.com

    Objective: To acquire a position in which my skills, experience, initiative and motivation may be utilized to the best of my ability.

    Experience: August 2007-Present
    MMC Group San Antonio, TX
    Data Completion Clerk
    • Verify source codes for posting account information
    • Locating child support information and matching to correct case
    • Locating case information and posting money to correct account
    • Researching cases without information in order to post correctly
    • Post cash bonds and FIFMs to cases with payment arrears
    • Direct account exceeding $10.000.00 to supervisor for approvals
    December 2002-July 2007
    LifeRe Insurance Company San Antonio, TX
    Policy Owner Service Department Data Enter Clerk
    • Transcribes routine pre-coded and identifiable alphanumeric data
    • Verifies work to ensure accuracy and completeness
    • Record, post, log, enter, and/or updates enrollment information
    • Imputing enrollment forms for health benefits
    • Batching checks for Annuity accounts
    • Balancing Bill to be sent out to clients
    • Providing Customer Service
    • Sending and receiving faxes, light filing
    • Scanning and constant email communication
    • Sorting return mail and mailing out information to companies
    May 2000-September 2002
    Traveloiocity.com San Antonio, TX
    Ticket Fulfillment Department Floater
    • Answered phones and responsible for inbox area
    • Sent tickets to other department if a discrepancy was on itinerary
    • Checked Native Sabre Database in order to inform supervisor if tickets are not printed correctly
    • Printed out itinerary for tickets, inputs FEDEX tracking numbers
    • Verified invoice and tickets matched to go to correct passenger address
    • Manually typed info in FEDEX power ship system to be sent to customer
    • Determined whether ticket should show go out FEDEX or mail
    April 1999-March 2000
    United States Army Fort LeonardWood, MO
    Reserve Component Liaison Receptionist
    • Set up appointments for Soldiers to meet their Liaison
    • Answered phones and filing
    • Transcribed oral testimonies into computer for official use during case investigations


    Education: Graduated McCollum High School
    June 1997, San Antonio, TX

    Palo Alto Community College September 1997-April 1999, San Antonio, TX
    26 credit hours

    Florida Metropolitan University
    October 2006-Present, San Antonio, TX
    46 credit hours

    Skills: Proficient in Office 98', 00, 03
    • Worked Native Sabre Systems
    • El Dorado database
    • Open Key Database
    • Type 65-70 wpm, 11,000 keystrokes per hour
    • Ten key by touch
    • Office Administration
    • Multi line phone systems
    • Microsoft Word, Excel, Microsoft Outlook
    • Experience in PowerPoint
    • Experience in standard Open Key








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