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  • Jeffrey Schwartz

    CUSTOMER CARE EXPERT ~ TRAINER

    Gilbert, Arizona 85233
    949-292-0951 + Jeffreyschwartz26@hotmail.com

    Hard working and versatile project manager with over 5 years experience within multiple industries. Top producer with a keen aptitude for details. Expertise in Project Management with an accomplished track record for building business relationships. Passionate leader with exceptional work ethic, integrity and problem solving ability. Areas of expertise include:


    PROFESSIONAL EXPERIENCE

    Safelite Solutions, Chandler, Arizona - 1/12 - Present
    Industry leading auto glass and third party claims special
    +Customer Service Representative
    Direct relations with clientele utilizing interpersonal skills, listening skills and communication skills to support business placement.

    Key Accomplishments:
    +* Ability to quickly assimilate new training materials, surroundings and concepts
    +* Responsible for accurate data entry required for proper filing of insurance claims

    Unique Home Designs, Gilbert, Arizona -* 6/09 - 10/11
    Leading online security screen products company
    +Customer Service Analyst
    Direct customer relations utilizing interpersonal skills and strategic planning to support product sales.

    Key Accomplishments:
    +* Cross trained on product knowledge and production techniques
    +* Responsible for accurate data entry required for door production blue prints

    ALLEGRO MEDICAL, Mesa, Arizona -* 1/09 - 6/11
    Leading online healthcare products company
    +Resolutions Expert
    Utilize interpersonal skills and strategic planning to strengthen business partnerships

    Key Accomplishments:
    +* Selected by upper management to lead advanced training for peers
    +* Responsible for accurate delivery of 12,000 orders per month

    BRECKENRIDGE GROUP, Foothill Ranch, California -* 6/07 - 4/08
    Restaurant management operating one hundred fifty locations
    +Accounts Payable Specialist
    Strong emphasis on business to Business relationships to ensure timely payment of invoices

    Key Accomplishments:
    +* Established and developed relationships with bankers and investors
    +* Independently facilitated the management of a multitude of accounts


    IN-N-OUT BURGER, Mt. Carmel, California -* 2/05 - 6/07
    Industry leading quick service restaurant company
    +Prep Board Associate
    Multi-management of tasks to act as primary point of quality and customer service

    Key Accomplishments:
    +* Trained newer associates as part of an on-boarding process
    +* Received Advance Management training


    EDUCATION / TRAINING
    Mesa Community College, Mesa, AZ

    Additional Corporate Training:
    Proficient in MS Office, MAS90/200, Soar V2, Mainframe, and Delphi

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