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Jeffrey Schwartz
CUSTOMER CARE EXPERT ~ TRAINER
Gilbert, Arizona 85233
949-292-0951 + Jeffreyschwartz26@hotmail.com
Hard working and versatile project manager with over 5 years experience within multiple industries. Top producer with a keen aptitude for details. Expertise in Project Management with an accomplished track record for building business relationships. Passionate leader with exceptional work ethic, integrity and problem solving ability. Areas of expertise include:
PROFESSIONAL EXPERIENCE
Safelite Solutions, Chandler, Arizona - 1/12 - Present
Industry leading auto glass and third party claims special
+Customer Service Representative
Direct relations with clientele utilizing interpersonal skills, listening skills and communication skills to support business placement.
Key Accomplishments:
+* Ability to quickly assimilate new training materials, surroundings and concepts
+* Responsible for accurate data entry required for proper filing of insurance claims
Unique Home Designs, Gilbert, Arizona -* 6/09 - 10/11
Leading online security screen products company
+Customer Service Analyst
Direct customer relations utilizing interpersonal skills and strategic planning to support product sales.
Key Accomplishments:
+* Cross trained on product knowledge and production techniques
+* Responsible for accurate data entry required for door production blue prints
ALLEGRO MEDICAL, Mesa, Arizona -* 1/09 - 6/11
Leading online healthcare products company
+Resolutions Expert
Utilize interpersonal skills and strategic planning to strengthen business partnerships
Key Accomplishments:
+* Selected by upper management to lead advanced training for peers
+* Responsible for accurate delivery of 12,000 orders per month
BRECKENRIDGE GROUP, Foothill Ranch, California -* 6/07 - 4/08
Restaurant management operating one hundred fifty locations
+Accounts Payable Specialist
Strong emphasis on business to Business relationships to ensure timely payment of invoices
Key Accomplishments:
+* Established and developed relationships with bankers and investors
+* Independently facilitated the management of a multitude of accounts
IN-N-OUT BURGER, Mt. Carmel, California -* 2/05 - 6/07
Industry leading quick service restaurant company
+Prep Board Associate
Multi-management of tasks to act as primary point of quality and customer service
Key Accomplishments:
+* Trained newer associates as part of an on-boarding process
+* Received Advance Management training
EDUCATION / TRAINING
Mesa Community College, Mesa, AZ
Additional Corporate Training:
Proficient in MS Office, MAS90/200, Soar V2, Mainframe, and Delphi
949-292-0951 + Jeffreyschwartz26@hotmail.com
Hard working and versatile project manager with over 5 years experience within multiple industries. Top producer with a keen aptitude for details. Expertise in Project Management with an accomplished track record for building business relationships. Passionate leader with exceptional work ethic, integrity and problem solving ability. Areas of expertise include:
PROFESSIONAL EXPERIENCE
Safelite Solutions, Chandler, Arizona - 1/12 - Present
Industry leading auto glass and third party claims special
+Customer Service Representative
Direct relations with clientele utilizing interpersonal skills, listening skills and communication skills to support business placement.
Key Accomplishments:
+* Ability to quickly assimilate new training materials, surroundings and concepts
+* Responsible for accurate data entry required for proper filing of insurance claims
Unique Home Designs, Gilbert, Arizona -* 6/09 - 10/11
Leading online security screen products company
+Customer Service Analyst
Direct customer relations utilizing interpersonal skills and strategic planning to support product sales.
Key Accomplishments:
+* Cross trained on product knowledge and production techniques
+* Responsible for accurate data entry required for door production blue prints
ALLEGRO MEDICAL, Mesa, Arizona -* 1/09 - 6/11
Leading online healthcare products company
+Resolutions Expert
Utilize interpersonal skills and strategic planning to strengthen business partnerships
Key Accomplishments:
+* Selected by upper management to lead advanced training for peers
+* Responsible for accurate delivery of 12,000 orders per month
BRECKENRIDGE GROUP, Foothill Ranch, California -* 6/07 - 4/08
Restaurant management operating one hundred fifty locations
+Accounts Payable Specialist
Strong emphasis on business to Business relationships to ensure timely payment of invoices
Key Accomplishments:
+* Established and developed relationships with bankers and investors
+* Independently facilitated the management of a multitude of accounts
IN-N-OUT BURGER, Mt. Carmel, California -* 2/05 - 6/07
Industry leading quick service restaurant company
+Prep Board Associate
Multi-management of tasks to act as primary point of quality and customer service
Key Accomplishments:
+* Trained newer associates as part of an on-boarding process
+* Received Advance Management training
EDUCATION / TRAINING
Mesa Community College, Mesa, AZ
Additional Corporate Training:
Proficient in MS Office, MAS90/200, Soar V2, Mainframe, and Delphi