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Virginia Aboud
Virginia Aboud 01/10
VIRGINIA ABOUD (FLORES)
234 West Southern Avenue Apt #231 Phoenix, AZ 85041
(480) 306-0605 E-mail: aboudv@yahoo.com
OBJECTIVE To be hired into a challenging position within a progressive work environment in which I can utilize my skills and abilities
SKILLS Oracle, Access, Excel, Word, Advantage, Microsoft XP Operating System, PowerPoint, QuickBooks, Outlook,10key 16,800 KPH with 99%accuracy, Typing 48 wpm with 99% accuracy and Bilingual
EDUCATION
COMPUTER SKILLS INSTITUTE Certificate of Completion 12/09
PHOENIX UNION HIGH SCHOOL Diploma
WORK EXPERIENCE
AUTOM/GIFTS OF FAITH Phoenix, AZ
Customer Service Rep 02/08 - 04/09
Dealt with inbound and outbound calls with strong customer service. Resolved customer problems with no supervision to include shipment tracking for follow-up. My ability to multitask & excellent organizational skills was my contribution to meeting our weekly team sales goals.
MARINE TERMINAL CORPORATION Phoenix, AZ
Billing Analyst 07/06 - 04/07
Handled multiple sites for terminal customers and processed billing for dock equipment maintenance, repairs and fuel charges. Invoiced all billings into Oracle and Access. Reviewed and validated all Oracle and Access entries on a daily basis then cross-checked against reports. Presented final report to team leader for verification and consolidation with other statistical data. Processed credits, rebills and adjustments when required. Updated customer information and followed up with customers via email or telephonically.
BRADY AULERICH & ASSOCIATES Tempe, AZ .
Accounting Assistant 03/02 - 07/06
Compiled and keyed-in billing contracts to computer system. Entered statistical data for tracking of survey crew field time (i.e., CADD personnel, Engineers and the Superintendent). Handled monthly progressive billing and resolved all billing issues for numerous customers. Maintained files and Certificate of Insurance updates. Reviewed and distributed incoming mail.
SAFEWAY INSURANCE COMPANY Mesa, AZ
Payment Supervisor 08/85 - 02/02
Variety of tasks (i.e., Underwriting, New Business prepared endorsements for processing and keyed in 600-1000 payments daily). Assisted 150 Agents with underwriting issues affecting approval or disapproval. Maintained statistical reports daily by ensuring entries are made in a timely manner. Prepared payments for data entry, rejected payments for insufficient funds and determined premiums earned & attended all walk-in customers. Balanced payments received by three departments after review, revised supporting documentation and delivered daily deposits to the bank.
PROFESSIONAL ATTRIBUTES
Dependable, Excellent Attitude, Flexible, Team Player, Organized, Professional, Personable, Honest, & Self-Motivated
REFERENCES Furnished Upon Request
234 West Southern Avenue Apt #231 Phoenix, AZ 85041
(480) 306-0605 E-mail: aboudv@yahoo.com
OBJECTIVE To be hired into a challenging position within a progressive work environment in which I can utilize my skills and abilities
SKILLS Oracle, Access, Excel, Word, Advantage, Microsoft XP Operating System, PowerPoint, QuickBooks, Outlook,10key 16,800 KPH with 99%accuracy, Typing 48 wpm with 99% accuracy and Bilingual
EDUCATION
COMPUTER SKILLS INSTITUTE Certificate of Completion 12/09
PHOENIX UNION HIGH SCHOOL Diploma
WORK EXPERIENCE
AUTOM/GIFTS OF FAITH Phoenix, AZ
Customer Service Rep 02/08 - 04/09
Dealt with inbound and outbound calls with strong customer service. Resolved customer problems with no supervision to include shipment tracking for follow-up. My ability to multitask & excellent organizational skills was my contribution to meeting our weekly team sales goals.
MARINE TERMINAL CORPORATION Phoenix, AZ
Billing Analyst 07/06 - 04/07
Handled multiple sites for terminal customers and processed billing for dock equipment maintenance, repairs and fuel charges. Invoiced all billings into Oracle and Access. Reviewed and validated all Oracle and Access entries on a daily basis then cross-checked against reports. Presented final report to team leader for verification and consolidation with other statistical data. Processed credits, rebills and adjustments when required. Updated customer information and followed up with customers via email or telephonically.
BRADY AULERICH & ASSOCIATES Tempe, AZ .
Accounting Assistant 03/02 - 07/06
Compiled and keyed-in billing contracts to computer system. Entered statistical data for tracking of survey crew field time (i.e., CADD personnel, Engineers and the Superintendent). Handled monthly progressive billing and resolved all billing issues for numerous customers. Maintained files and Certificate of Insurance updates. Reviewed and distributed incoming mail.
SAFEWAY INSURANCE COMPANY Mesa, AZ
Payment Supervisor 08/85 - 02/02
Variety of tasks (i.e., Underwriting, New Business prepared endorsements for processing and keyed in 600-1000 payments daily). Assisted 150 Agents with underwriting issues affecting approval or disapproval. Maintained statistical reports daily by ensuring entries are made in a timely manner. Prepared payments for data entry, rejected payments for insufficient funds and determined premiums earned & attended all walk-in customers. Balanced payments received by three departments after review, revised supporting documentation and delivered daily deposits to the bank.
PROFESSIONAL ATTRIBUTES
Dependable, Excellent Attitude, Flexible, Team Player, Organized, Professional, Personable, Honest, & Self-Motivated
REFERENCES Furnished Upon Request