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  • Adam Abundis

    Highly experienced retail and customer service expert

    Adam Abundis
    25655 Cross Creek Drive, Apt. F
    Yorba Linda, Ca 92887
    (714)401-3119
    A_Abundis@Hotmail.com

    Objective

    - To obtain a position in sports retail utilizing my skills in customer service and organization

    Experience

    Office of Attorney Alma Reyes, Esq.
    Fullerton, Ca
    Office Assistant (05/2009 to 01/2010)
    - Led in tasks of filing documents, entering data into software programs, making copies, sending faxes, answering phones, taking and delivering messages, distributing mail and stocking office supplies.

    Disney's Grand Californian Hotel and Spa
    Anaheim, Ca
    Front Desk Clerk (02/2008 to 05/2009)
    - Executed daily operation of registering guests in and out in a timely and courteous manner
    - Provided guest with pertinent hotel information, including shopping, dining and entertainment at the Disneyland Resort.
    - Balanced cash drawer and front desk transactions within established guidelines.

    Special Events Reservation Agent (09/2008 to 12/2008)
    - Provided exceptional guest service for Media, Celebrities, Corporate Executives, Sales & Marketing clients and Convention groups.
    - Booked all travel-related services & oversee event check-in and hospitality locations for 100-5,000 guests per event.
    - Maintained Rafiki Database for all invited guests.

    Forum Asia Magazine
    Fullerton, Ca
    Contributing Editor (01/2007 to 11/2007)
    - Edited incoming article manuscripts and prepared them for proofing and publication.
    - Led publication production, including artwork, layout, computer typesetting, and printing, ensuring adherence to deadlines and budget requirements.
    - Submitted and discussed copy with editor in chief for approval.

    Good Nite Inn
    Buena Park, Ca
    Front Desk Clerk (11/2005 to 9/2006)
    - Provided excellent customer service in registering guest efficiently and in a friendly, professional manner.
    - Directed housekeeping and maintenance staff when guests reported problems.
    - Reviewed accounts and charges with guests during the check out process.

    Kohls Department Store
    Buena Park, Ca
    POS Associate/Pos Supervisor (11/2005 to 9/2006)
    - Confirmed cashier banks and dealt heavily with cash handling
    - Led my associates in solicitation of Kohls credit cards and trained and monitored associates solicitations.
    - Assisted with other departments as well as finalizing customers sales myself.

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