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  • Bianca Oglesby

    Administrative Assistant/Customer Service

    Bianca King-Oglesby
    1175 W Pecos Rd. Apt 2069, Chandler, AZ 85224
    Phone: (480) 626-0598 E-Mail: lanae05@gmail.com

    Objective
    Seeking a challenging opportunity where I will be able to utilize my strong organizational skills, educational background, and people skills, which will allow me to grow personally and professionally.

    Work Experience

    Bianca Lanae Photography 05/12 - Current
    Owner/Photographer
    • Photography of children and intimate weddings.
    • Created and Designed website for business. Created a business and marketing plan. Proficient in Photoshop and Lightroom to create cover art, creative invitations, and marketing presentations.

    Outback Steakhouse, Chandler, AZ 01/12 - 07/12
    Host/Server
    • Provided exceptional service to guest and assist team members to ensure restaurant is ran smoothly
    • First point of contact of customers to ensure positive dining experience. Answer and redirect inbound calls. Assisted with wait and kitchen staff as needed. Presented daily specials and utilized menu knowledge for suggestive selling. Used organizational skills to take and place accurate orders in a timely manner. Used interpersonal skills to resolve customer issues to ensure satisfactory resolution.

    Buffalo Wild Wings, Chandler, AZ 06/11 - 12/11
    Server
    • Presented daily specials and utilized menu knowledge for suggestive selling. Used organizational skills to take and place accurate orders in a timely manner. Thrived in a team member environment proactively assisting team members as needed.
    • Utilized interpersonal and communication skills to deal with multi culture customers. Mastered the use of micro system for ordering food and taking payments. Entrusted to perform opening and closing duties.

    Logan's Roadhouse, Gilbert, AZ 04/08 - 04/11
    Server/Trainer
    • Provided an exceptional dining experience for guest and assisted team members
    • Acted as trainer and mentor new employees. Proficient in Squirrel system for accurate ordering and taking payments. Utilized menu knowledge for suggestive selling and to provide an exceptional dining experience. Entrusted to perform opening and closing duties. Authorized to provide discounts for employees and customers as needed.

    Education

    Mesa Community College 08/05 - 05/09
    Associates in Arts Degree

    Arizona State University 08/09 - 05/13
    Family and Human Development (BS)

    Community Involvement

    Head Start 08/10 - 05/11
    • Providing office support to teachers and assisting children during lunch, reading and activity time
    • Microsoft office knowledge, ability to handle up to 15 kids at a time, ability to multitask
    Other 08/10 - Current
    • Created an organization for young single mothers called Arizona Moms

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