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Email
Brandi Aaron
Great Customer Service Oriented, Organized, Multi Tasker
Brandi Lynn Aaron
15817 W. Redfield Rd Surprise, AZ. 85379 623-238-5855 bbcjcaaron@gmail.com
Objective To obtain a position with potential to learn new skills, varied job duties and an opportunity to use my people skills.
Experience Owner
02/2007 - 11/2009 American Student Financial Aid, Youngtown, AZ
I was 50 % owner of business with my business partner
Responsibilities included: hiring and training of new employees, making sure that we were current with state and federal laws and obligations, answer multi-line phones, handle customer complaints and disputes, payroll, paid bills, balanced the books and made deposits, ordering of supplies, conduct weekly meetings to ensure office was running smoothly and to make sure that employee issues were resolved in a timely manner.
Maintained spreadsheets for weekly performance. Also, for weekly advertising costs/and earnings.
Maintained merchant account to ensure monies received and transferred to business account, and handled customer disputes there also.
Administrative Assistant
02/2006 - 11/2006 Norman Engineering Group, Inc., Phoenix, AZ
Answering 5-line phone system, filing (which included binders, accordions, and 24 x36 flat filing.)
Create new project files for new jobs that came into the office as well as setting up the electronic files for the project in the system.
Sort and distribute mail daily
Handled incoming and outgoing orders that would need to be copied, delivered to clients, or sent to the specific cities for approval.
Help order supplies to make sure that the office ran efficiently
Administrative Assistant
10/2005 - 02/2006 Stivers Staffing, Phoenix, AZ
Temporary employee placed with Norman Engineering Group
Completed my probationary period with Norman and became a full time regular employee there.
Data Entry Clerk
06/2004 - 08/2004 Bank One, Phoenix, AZ
Data Entry of Checks that were mailed from Customers for paying bills
Third shift employee
Customer Service Representative
10/2003 - 04/2004 Freeport Logistics, Phoenix, AZ
Responsible for 6 - 8 customer accounts at all times
Manage the individual customer accounts to handle their inventory and their shipping requests.
Received customers orders via phone, fax and e-mail.
Contact warehouse manager to ensure the inventory was correct and that inventory was being shipped properly to customers
Inform customers when getting low on inventory and schedule to have shipments delivered to the warehouse to be put away until orders were required to be filled.
Education
Apollo High School, Glendale, AZ
10/1991 through 05/1995
General Diploma
I have had several years of experience in customer service, some of the other jobs that I held have been in the medical field as a front office assistant, some back office when needed, I have worked at the public defenders office dealing with the records, and then promoted after my probationary period to file manager where I would gather files for a group of attorneys who needed them for court, I would make sure that those files were updated and then sent to where they needed to go. I enjoy working with people and helping people that is what I do. My last typing test that I did was 57wpm with 98% accuracy and I do know 10 key by touch. I believe that I would be an asset for any company who is looking for someone who has great customer service skills, organization skills and can multi-task. Thank you for your time and I look forward to hearing from you.
References References are available on request.
15817 W. Redfield Rd Surprise, AZ. 85379 623-238-5855 bbcjcaaron@gmail.com
Objective To obtain a position with potential to learn new skills, varied job duties and an opportunity to use my people skills.
Experience Owner
02/2007 - 11/2009 American Student Financial Aid, Youngtown, AZ
I was 50 % owner of business with my business partner
Responsibilities included: hiring and training of new employees, making sure that we were current with state and federal laws and obligations, answer multi-line phones, handle customer complaints and disputes, payroll, paid bills, balanced the books and made deposits, ordering of supplies, conduct weekly meetings to ensure office was running smoothly and to make sure that employee issues were resolved in a timely manner.
Maintained spreadsheets for weekly performance. Also, for weekly advertising costs/and earnings.
Maintained merchant account to ensure monies received and transferred to business account, and handled customer disputes there also.
Administrative Assistant
02/2006 - 11/2006 Norman Engineering Group, Inc., Phoenix, AZ
Answering 5-line phone system, filing (which included binders, accordions, and 24 x36 flat filing.)
Create new project files for new jobs that came into the office as well as setting up the electronic files for the project in the system.
Sort and distribute mail daily
Handled incoming and outgoing orders that would need to be copied, delivered to clients, or sent to the specific cities for approval.
Help order supplies to make sure that the office ran efficiently
Administrative Assistant
10/2005 - 02/2006 Stivers Staffing, Phoenix, AZ
Temporary employee placed with Norman Engineering Group
Completed my probationary period with Norman and became a full time regular employee there.
Data Entry Clerk
06/2004 - 08/2004 Bank One, Phoenix, AZ
Data Entry of Checks that were mailed from Customers for paying bills
Third shift employee
Customer Service Representative
10/2003 - 04/2004 Freeport Logistics, Phoenix, AZ
Responsible for 6 - 8 customer accounts at all times
Manage the individual customer accounts to handle their inventory and their shipping requests.
Received customers orders via phone, fax and e-mail.
Contact warehouse manager to ensure the inventory was correct and that inventory was being shipped properly to customers
Inform customers when getting low on inventory and schedule to have shipments delivered to the warehouse to be put away until orders were required to be filled.
Education
Apollo High School, Glendale, AZ
10/1991 through 05/1995
General Diploma
I have had several years of experience in customer service, some of the other jobs that I held have been in the medical field as a front office assistant, some back office when needed, I have worked at the public defenders office dealing with the records, and then promoted after my probationary period to file manager where I would gather files for a group of attorneys who needed them for court, I would make sure that those files were updated and then sent to where they needed to go. I enjoy working with people and helping people that is what I do. My last typing test that I did was 57wpm with 98% accuracy and I do know 10 key by touch. I believe that I would be an asset for any company who is looking for someone who has great customer service skills, organization skills and can multi-task. Thank you for your time and I look forward to hearing from you.
References References are available on request.