Ermine Acero

Ermine G. Acero
4418 W. Paradise Drive
Glendale, Arizona 85304
602.703.7625
minnieacero@cox.net
Objective
To attain a management position wherein my skills, knowledge, and the almost 10 years of
experience in the property management industry offers a significant contribution to the
success of the organization.
Employment History
Property Manager/Financial Manager
9/2008 " Current Wasatch Property Management, Glendale, AZ

• Increased and maintained occupancy through innovative measures specific to property, location, resident retention strategies, and market trends
• Trained, supervised and evaluated staff, coached improvement plans with follow through to ensure success while maintaining a positive work environment
• Oversaw and assisted in daily operations with regard to leasing, maintenance, and vendors

* Adherence to financial responsibilities and goals by implementing inventive ways to ensure rental payments are received

• Ensured financial control by successfully managing budgets, income, and expenses

Property Manager
9/1999 " 10/2005 Solomon Organization, Phoenix, AZ

• Managed and supervised apartment conversions in response to area & market demands
• Performed market analyses to quantify and qualify changes with market trends
• Designed and implemented protocols and procedures to increase rentals and sales
• Created spreadsheet formulations to streamline staff efforts
• Coordinated training classes for all levels of staff; i.e.: loss prevention, landlord tenant laws, & maintenance personnel certifications

Regional Director
7/1997 " 9/1999 Arizona Management Group, Phoenix, AZ

• Corporate liaison to seven Phoenix Metro and eight northern Arizona communities
• Assessed site operations and created and implemented procedures to increase efficiency and success
• Performed asset management evaluations specific to the community to ensure the well maintenance of equipment and structures
• Coordinated budget meetings with managers and principals and assisted in creating realistic financial plans

Education
LPN Certified NY & Arizona State, Borough of Manhattan Community College, NY
B.S. Business Marketing Candidate, University of Phoenix, Phoenix, AZ
Other Experience
Directed complex projects from concept to fully operational status
Proficient in MS Office, Yardi, AMSI, Autostar, and other various software
Fluent in Tagalog & Visayan. Semi-fluent in Spanish
References
References are available on request