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Email
Barbara Valencia
GREAT CSR.
Barbara Valencia
1665 South Weaver Drive
Apache Junction, Az, 85220
valgar014@aol.com
480-707-3023
CUSTOMER SERVICE:
Objective:
Customer service management where my experience can be utilized to improve customer satisfaction.
Employment History:
Sears Home Improvements Made outbound call to homeowners and would offer them free estimates on home improvement products.
Appointment Setter
November 2008 - Present
MSA SolutionsCollections
Tempe, Az
Worked for Toyota Financial Services with existing customers would collect payments and help out with extensions to help bring account current.
02/04 - 08/07
Strategic Alliance MarketingCustomer Service Representative
Tempe, Az
Sold timeshares throughout the valley, based on the points system, also set appointments for customers to come out and stay at our 5-star resorts.
04/03 - 01/04
Public StorageSales/Customer Service
Gilbert Arizona
Customers would call in to rent storage units or had questions reguarding the storage sizes, locations.
09/2007 - 06/30/2008
Education
Nogales High School
3.9
1986
Apollo CollegeMesa, AZ
Medical Assistant July 2005 - April 2006
Became certified Phlebotomist, can administer medication, take EKG's, CPR certified, can do front and back office, medical billing and coding can also give shots.
SKILLS:
Bilingual,great Customer Service skills, very people friendly,great computer knowledge, can also multi task.
LANGUAGES:
English and Spanish
1665 South Weaver Drive
Apache Junction, Az, 85220
valgar014@aol.com
480-707-3023
CUSTOMER SERVICE:
Objective:
Customer service management where my experience can be utilized to improve customer satisfaction.
Employment History:
Sears Home Improvements Made outbound call to homeowners and would offer them free estimates on home improvement products.
Appointment Setter
November 2008 - Present
MSA SolutionsCollections
Tempe, Az
Worked for Toyota Financial Services with existing customers would collect payments and help out with extensions to help bring account current.
02/04 - 08/07
Strategic Alliance MarketingCustomer Service Representative
Tempe, Az
Sold timeshares throughout the valley, based on the points system, also set appointments for customers to come out and stay at our 5-star resorts.
04/03 - 01/04
Public StorageSales/Customer Service
Gilbert Arizona
Customers would call in to rent storage units or had questions reguarding the storage sizes, locations.
09/2007 - 06/30/2008
Education
Nogales High School
3.9
1986
Apollo CollegeMesa, AZ
Medical Assistant July 2005 - April 2006
Became certified Phlebotomist, can administer medication, take EKG's, CPR certified, can do front and back office, medical billing and coding can also give shots.
SKILLS:
Bilingual,great Customer Service skills, very people friendly,great computer knowledge, can also multi task.
LANGUAGES:
English and Spanish