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  • Heather McLaughlin

    Eager to learn to be a Veterinary Technician

    1544 Avenida Andante
    Oceanside, Ca 92056
    heather.laurie.mclaughlin@gmail.com
    phone: 760-889-3510

    Objective
    Looking for a challenging position as a receptionist, technician, or assistant, where I can utilize my education and prior work experience to grow within your already established practice.

    Relevant Experience
    Adoption Counselor, San Diego Humane Society
    • Provide a comfortable, safe and secure environment for all sheltered pets.
    • Perform behavior assessment to ensure the safety of publicly adoptable animals to the public.*
    • Utilize ShelterBuddy¬© software to do daily task.
    • Utilize safe dog handling skills to handle dogs for cleaning, intake, and transport.
    • Interact with potential adopter and match them up with adoptable pets in our facility.
    • Perform daily cleaning and sanitizing duties to ensure clean environment for customers and their pets.
    Receptionist/Animal Care Provider, Cordova Pet Clinic
    • Provide a comfortable, safe and secure environment for all boarding pets.
    • Maintain electronic medical records using Cornerstone, as well as paper medical records.
    • Perform daily housekeeping duties to ensure clean environment for customers and their pets.
    • Supervise playgroups of dogs ranging in size, temperaments, and age.
    • Assist groomer by bathing, brushing, and cleaning grooming area.
    Kennel Technician/Animal Care Provider, Wag Hotels and Animal Den
    • Escorts pet guests with slip lead to and from playgroup areas, pool, bathing and grooming.
    • Provide specialized care for each pet dependent on their needs. Provided by Kennelsoft.
    • Refreshes, Cleans and Sanitizes pets' room.
    • Supervise playgroups of 8-20 dogs.
    Customer Service Coordinator/Receptionist, Banfield, the Pet Hospital
    • Collect client and patient information and imputing information electronically
    • Coordinate drop-offs, walk-in, and cluster appointments to accommodate hospital staffing.
    • Receive payments in form of cash, credit, check, or debit, as well as closing out register nightly.
    Veterinary technician Intern, Woodland Veterinary Hospital
    • Familiarize self with veterinary technician duties and responsibilities within the pet hospital
    • Restraint both cats and dogs for medical procedures, examination, and vaccine administration.
    • Performed venipuncture, blood work panels, and updating of patient files.

    Education
    University of California, Davis; Davis, CA
    2003-2008
    BS, Animal Science

    References
    Lacey Hicks, Animal Care Provider, .760-707-2488
    James Weisel, Project Manager, 530-752-5496
    Charles Mannos, Assistant Project manager, 530-754-8658
    Jamie Koverman, Groomer, 916-519-3579

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