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  • Nakendra Mitchell

    Excellent Organizer and Communicator

    Nakendra R. Mitchell
    520 E. 30th Street, Unit B
    National City, CA. 91950
    (619) 829-3677
    mitchellnakendra@yahoo.com

    Objective: Seeking position utilizing organizational and communication skills.

    Education: Master of Arts: Psychology, Chapman University (expected May 2011)
    Bachelor of Arts: Criminal Justice, Chapman University (2004)

    Experience:
    05/01/06-02/01/10 California Department of Corrections
    Correctional Officer
    Duties:
    Provided public protection by enforcing laws/regulations & preventing escapes/injuries
    Supervised inmate conduct in housing units, during meals, at recreation, & other assignments
    Disarmed, subdued, & applied restraints
    Escorted inmates to & from activities
    Listened & watched for unusual activity
    Report writing
    Periodic counts of inmates
    Inspected quarters for contraband
    Conducted clothed body searches
    Examined incoming/outgoing mail
    Performed other duties as needed

    09/12/05-05/01/06 California Department of Social Service
    Disability Evaluation Analyst
    Duties:
    Adjudicated Social Security/SSI disability benefit applications
    Obtained, analyzed, and evaluated medical/vocational information
    Prepared summaries to document case development
    Ordered consultative exams
    Contacted appropriate parties to obtain evidence
    Documented cases with required medical/vocational information

    06/01/05-09/12/05 California Conservation Corps
    Office Technician-Typing
    Duties:
    Responsible for timekeeping, intake/hire paperwork
    Processed Workers' Compensation Claims
    Maintained District records/files
    Processed payroll warrants & incoming/outgoing mail
    Typed memos, letters, reports, and confidential information

    09/20/04-06/01/05 California Department of Corrections
    Office Assistant & Office Technician-Typing
    Duties:
    Typed inmate Classification/ASU chronologicals
    Maintained records/files
    Processed incoming/outgoing mail
    Greeted/directed visitors
    Prepared files/reports for the Board of Prison Terms hearings
    Provided telephone/reception coverage
    Shipped inmate files upon parole
    Prepared inmate Conditions of Parole/Release Program Study 611 forms
    Provided administrative support

    06/01/04-09/20/04 San Diego Insurance Staffing
    Personal Lines Customer Service Representative
    Duties:
    Processed auto/home claims
    Provided reception coverage
    Processed insurance payoff checks/payments
    Maintained records/accounts
    Verified auto/home insurance coverage
    Counseled coverage/endorsements
    Processed/distributed incoming mail
    Data Entry
    Customer Service

    08/26/02-03/31/04 The Hartford
    Customer Care Representative
    Duties:
    Processed auto/home policy applications
    Counseled on coverage/endorsements
    Underwrote policies
    Updated insurance policies
    Billing
    Light Claims
    Data Entry
    Customer Service


    Skills: Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, Windows 2000, Windows XP

    Assets: Highly organized, detail oriented, team spirited, excellent communication skills

    References are available upon request


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