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Email
Debora Abraham
medical assistant
Debora Abraham
6104 SW 18th Street
Miramar, Fl 33023
Abrahamdebora@hotmail.com
(786) 449-8871 or (786) 449-8816
Objective: To obtain a position that will enable me to use my strong organizational skills, educational background and ability to work well with people.
Highlights: Fluent in French, Creole, and English. Strong background in all phases of customer service and phone etiquette. Proficient in the use of various software packages including Microsoft Office Suite.
Experiences: So Loved Music Store Miami, Florida
Customer Service-Teller, April 2008 to Present
- Handle all the retail businesses and the hospitality services.
- Expert in cash handling and dealing with the customers excellently.
- Deal with the payment collection and inquires.
- Issue the bills and keypunch the payments receipts.
- Handle the receiving and process the addresses.
- Answer the questions of customers and resolve them on time.
- Report all the essential information to the head of department regarding payments on delinquents accounts.
- Prepare bank deposits and feed information on computer.
- Secure all the payments in vault, including mail, counter and miscellaneous payments.
Publix Supermarket Miami, Florida
Customer Service - Cashier April 2006 to October 2007
- Dealt with the payment collection and inquires.
- Identified the crucial issues, formed hypotheses and formulated
new recommendations.
- Ensured the client received the assisted needy ones offering best solutions.
- Provide expert advice to the client and facilitate collaborations.
- Closely monitored the work and ensured better quality services.
- Maintaining good relationship with the customers.
North Miami Medical and Rehab, North Miami, Fl
Medical Assistant January 2007 to March 2007
Medical front office skills
- Computer skills for offices procedures.
- Schedule appointment.
- Transmitting and receiving information.
- Billing procedures.
Clinical skills
- Obtain vitals.
- Perform EKG, Phlebotomy.
- Prepare and administer medications as directed by physician.
- Assist with basics X-ray procedures.
Front desk clerk March 2002 to August 2004
- Offering assistance to guests and provide every essential thing to create loyal and happy guests
- Performing front as well as back of house duties for the satisfaction of every guest.
- Organizing, making and canceling reservation bills and offering occasional valet parking and providing bell service and delivery.
- Aware of pertinent information related to each group in the hotel and when and where meetings will be held.
- Responsible for knowing the every guest name and utilize it at the possible opportunity.
- Providing guests fast, friendly and efficient service while managing guests on telephone as well as in the front of me.
- Outstanding ability to perform several tasks at once.
- Assisting supervisors/managers with their tasks as well as completing essential reports.
Education:
Sheridan Technical Center, Hollywood, Florida
Medical Assistant Program 2006
Jose Marti, Port au Prince, Haiti
High School Diploma 2004
References: Available upon request.