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  • Reginald Sheppard

    Customer Service

    3434 E. Baseline rd. #204 Phoenix, AZ, 85042 United States 6026392735

    Professional Experience
    Ipacesetters, Mesa, AZ United States
    Account Representative, Apr 2013 " present
    • Adjust sales scripts to better target the needs and interests of specific individuals.
    • Maintain records of contacts, accounts, and orders.
    • Contact businesses or private individuals by telephone in order to solicit sales for goods or services, or to request donations for charitable causes.

    Labor Systems, Tempe, AZ United States
    Server,Landscaper Aug 2012 " Apr 2013
    • Perform serving, cleaning, or stocking duties in establishments, such as cafeterias or dining rooms, to facilitate customer service.
    • Maintain adequate supplies of items such as clean linens, silverware, glassware, dishes, or trays.
    • Operate vehicles and powered equipment, such as mowers, chain saws, electric clippers, sod cutters, and pruning saws.
    • Care for established lawns by mulching, aerating, weeding, grubbing, removing thatch, or trimming or edging around flower beds, walks, or walls.
    • Provide proper upkeep of sidewalks, driveways, parking lots, fountains, planters, burial sites, or other grounds features.

    KFC, Chandler, AZ United States
    Cashier,Cook, Dec 2010 " Mar 2012
    • Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.
    • Maintain clean and orderly checkout areas and complete other general cleaning duties, such as mopping floors and emptying trash cans.
    • Establish or identify prices of goods, services or admission, and tabulate bills using cash registers.
    • Verify that prepared food meets requirements for quality and quantity.
    • Cook and package batches of food, such as fried chicken, which are prepared to order or kept warm until sold.
    • Clean food preparation areas, cooking surfaces, and utensils.
    • Maintain sanitation, health, and safety standards in work areas.

    Chandler High School, Chandler, AZ United States
    High School Diploma, May 2005

    Pima Community College, Tucson, AZ United States
    General Candidate, Apr 2015
    • General studies for transfer to a A.A.S. in Mortuary Science

    Additional Skills:
    • Proficient in computers, all operating systems, including DOS systems
    • Professional and courteous manner either on phone or in person.

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