Sherry Yeager

Sherry Yeager
West Jordan, UT
Sherry_Lee@digis.net
801.792.3344

KEY SKILLS

• Strong Problem-Solving Skills * Effective Leadership Skills
• Solid Common Sense * Strong Communication Skills
• Excellent Decision-Making Skills * Above-Average Computer Skills
• Highly Organized & Detail Oriented * Ability to Learn/Acquire New Concepts,
• Great Interpersonal Skills Processes, and Technologies

EXPERIENCE SUMMARY

XENNSOFT CORPORATION, SOUTH JORDAN, UT 2006-2011
Human Resources Generalist

• Hired as Administrative Assistant; as company grew from nine to 70 employees, promoted to office manager and HR Generalist responsible for setting up policies for hiring, establishing job descriptions and appropriate salary ranges for all positions; establishing general office policies; creating company's first Employee Handbook; kept company in compliance with State and Federal statutes.
• Responsible for recruiting process, offer letters, confidentiality agreements, non-disclosure agreements, and on-boarding of all new employees.
• Recruited using professional recruiting firms, job-posting boards, networking, by searching job databases, and by referrals.
• Recruited for technical positions (software developers, database administrators, IT engineers), administrative personnel, and management staff.
• Set up and maintained accurate and complete personnel records including payroll, health benefits, 401(k) plan, long- and short-term disability, life insurance, etc.
• Processed changes in employee status, benefit changes, position/wage changes; completed wage, employment verification and unemployment claims.
• Answer employee's questions and was a resource to managers and employees on all HR issues so as to provide timely responses.
• Handled FMLA claims, investigated sexual harassment cases, and processed long- and short-term disability claims.
• Provided departmental managers with training on proper policies and procedures for HR-related issues.
• Oversaw employee disciplinary meetings, warnings, and terminations while exercising care that process leading to actions are well documented and are not arbitrary or discriminatory.
• Skilled at handling difficult people and situations to a positive end result.
• Liaison between employees and PEO with regard to benefits, payroll, and 401K programs.
• Created all client invoicing; processed all accounting using QuickBooks and managed A/P and A/R for cost savings.
• Liaison to clients for all billing issues, merchant accounts and gateway-problem resolution related to e-commerce.
• Set up and oversaw after-hours staff to handle 24/7 web-site monitoring for clients.
• Provide executive administrative assistance to CEO and president of company.
• Manage day-to-day operations of another small company owned by CEO (telecommunications).

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THE AMERICAN CIVIL DEFENSE ASSN (TACDA) 2005-2006
Office Manager
Managed day-to-day business of Draper and Florida-based employees. Oversaw one bookkeeper (Draper) and three employees in Florida office. Worked with Executive Director (Draper) and Board of Directors (various locations in the U.S.) to keep non-profit association moving in right direction. Oversaw employees for HR issues; membership drives, launch of new web site, publication of quarterly newsletter; met with various vendors for assorted services; handled problems and concerns of members.

CALIFORNIA GEOTECHNICAL ENGINEERS ASSOCIATION, PLACERVILLE, CA 1994-2004
Self Employed/Independent Contractor
Selected to serve the group based on demonstrated track record of strong skills and ability to adapt to new situations; ensured the efficient day-to-day operation of non-profit group while providing support to Board of Directors of 12 engineers, over 100 member firms, and the general public; intricately involved in the development, growth, and increased visibility of the Association.

• Eliminated "red ink by improving budget process, controlling spending, and upgrading accounting program;
• Improved professional appearance of association by overhauling and redesigning newsletter;
• Furthered professional appearance by bringing consistent appearance to all printed materials;
• Collaborated with State Fund to implement a reduced-cost workers' compensation insurance program for members;
• Launched new web site to increase association's visibility to potential members and general public;
• Increased active and affiliate memberships through new web site;
• Provided public with ability to locate an engineer in their area with an on-line referral service;
• Improved membership record keeping by researching and recommending specialized database, which was then purchased;
• Increased attendance at annual conferences using professionally-designed marketing and registration materials.

KLEINFELDER, INC., SAN DIEGO, CA 1989-1993
Regional Administrative Manager
Began as Administrative Assistant responsible for San Diego office administrative staff that supported 10-15 engineers, geologists, marketers, managers; promoted to Administrative Manager within one year and Regional Administrative Manager within three years; daily activities included recruiting for all staffing needs (engineers, geologists, administrative), human resource administration of four branch offices, training of personnel for computer and administrative duties; weekly entry of detailed payroll for San Diego office; interface with Corporate management and 20+ other offices; billing clients, resolution of client-related problems; marketing assistance, proposal preparation, preparation of specialized government forms; accounts payable, accounts receivable, collections, petty cash, budget preparation; data entry for project database (customized software); equipment and supply inventory and ordering, fixed asset and facilities management; establishing and implementing procedures and policies; and administrative assistance to operations manager, senior consultants, regional engineering managers, and vice presidents.

• Selected by president of company to put task force together to enter highly-detailed payroll for 750 employees, at an off-site location, when company computer system went down;
• Selected by IT Director to work with other selected employees to establish criteria for internal upgrade of custom computer program used for entering payroll, tracking proposals, and billing clients;
• Selected by Regional Manager to be first Administrative Manager (of one office) to test concept of Regional Administrative Manager (of southern California offices).

OTHER
Software: MS Office Suite: Word, Excel, Outlook; learning Power Point, QuickBooks, PageMaker, Word Perfect. Ten-key by touch; type 65 wpm; see my LinkedIn site for recommendations from former co-workers.