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  • William Tigar

    A+, Network+, Security+, Linux+, MCP, MCDST, MCSA, MCTS & MCITP Vista, CCENT, CCNA

    4586 E Maplewood Way
    Centennial, CO 80121 Phone 303-779-9764 or 720-301-3267
    E-mail tigars01@msn.com
    William Tigar

    Objective

    I have performed many duties in my working career and believe that I can do anything that I put my mind to. I am a quick learner and I believe that my work history has given me a well rounded knowledge of many aspects of business. I have a great attention to detail and enjoy working with others.

    Employment

    09/10 - Present Techskills Denver, CO

    Part Time Instructor
    • Student Support: Answering questions and performing white board discussions with students related to the courses offered at the school. Grading hands-on lab work and setting up weekly testing. Coaching students.
    • School Support: Helping to maintain the network infrastructure of the school environment. This includes virtual machines and physical machine images.
    10/97 - Present Premiere Copier Products Centennial, CO

    Shop Manager / Service Technician
    • Supervisor: Managed one to four service technicians in shop, rebuilding machines.
    • Service Technician: New Multi Functional Copier/Printer/Scanner/Fax setups, refurbish used machines, ran field service calls when needed.
    • IT Technician: Connection of multi functional products to various types of networks from very simple to very complex.
    • Dispatcher: Enter service calls from customers, dispatch and close service calls with technicians when needed.
    • Customer Data Entry: Entered new customer information into computer system.
    • Order Entry: Placed and tracked orders with manufacturers and vendors.
    • Inventory Control: Restocked field technicians with parts and supplies. Perform end of year inventory.
    • Shipping and Receiving: Shipped supplies to customers, received parts and supplies from manufacturers and vendors.
    • Delivery: Delivered machines to customers when needed.
    09/91 - 10/97 Total Office Systems Centennial, CO

    Shop Manager / Service Technician
    • Service Technician: Performed new machine setups, refurbish used machines, ran field service calls when needed.
    • Dispatcher: Enter service calls from customers, dispatch and close service calls with technicians when needed.
    • Inventory Control: Restocked field technicians with parts and supplies. Perform end of year inventory.
    • Shipping and Receiving: Shipped supplies to customers, Received parts and supplies from manufacturers and vendors.
    Education

    05/08 - 08/09 Techskills Denver, CO

    CompTIA, Microsoft, and Cisco Certifications
    • CompTIA - A+, Network+, Security+, and Linux+ Certificates
    • Microsoft - MCP, MCDST, MCSA, MCSA - Messaging, MCSA - Security, MCTS Vista, and MCITP Vista Certificates
    • Cisco - CCENT, CCNA Certificates
    09/85 - 06/87 Denver Institute of Technology Denver, CO

    Associates of Electronics
    • GPA 3.88 Graduated with Honors
    09/81 - 06/85 Denver Christian High School Denver, CO
    General Education
    • GPA 3.0 Graduated with Diploma
    References

    Scott Bird 303-862-2091
    Brian Quiring 303-562-5524
    Ed Buonaiuto 303-229-1493














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