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Tony Abate
Experienced IT Professional
518 West Aire Libre Avenue
Phoenix, Arizona 85023
PROFESSIONAL PROFILE
Over 14 years of solid, in-depth IT experience in Software and Web Development and Systems and Network Administration, with hands-on and managerial experience over a variety of platforms, vendors, teams, and budgets. Over 8 years experience leading simple and complex teams from 2 to 100 members, building departments, working with internal and external resources to bring projects in ahead of schedule and below budget. Deep experience with government, small business, enterprise corporations, and international clients with exceptional performance and outside-the-box thinking, making each project a valuable asset and increasing service to perfect levels. Over 10 years of documentation and training development experience, working with technical and non-technical staff to increase productivity, reduce turnover, and build more stable environments.
PROFESSIONAL EXPERIENCE
Total Transit Inc.
Software & Systems Support Engineer (Contract), 12/2010 " 3/2011
Work with IT Manager and Project Manager to maintain systems and network infrastructure as well as software development for Desktop, Server, Web, and Web Service applications. Design and implement systems and network changes, manage datacenter colocation, and audit internal and external IT services for company. Design and develop new software applications to meet business needs, working with internal and external departments to provide n-Tier, Service Oriented Architecture, enterprise software solutions.
Mitco Ltd.
IT Manager, 4/2010 " 12/2010
Build IT department from scratch for well-established business, managing hardware and software for corporation. Develop new best-in-class software solution to provide staff and customers a powerful and unique experience designed to drive productivity and efficiency. Oversee departmental budget, staff, and interface with external and internal customers.
Systems Solutions Inc
Systems Engineer, 5/2009 " 4/2010
Perform IT consulting for a broad variety of clients, working with clients to determine needs and resources, then developing and executing project plans to meet needs. Multiple project types, from web development to datacenter co-location and segmentation, planned and implemented to meet client's IT goals and monetary constraints.
Cyberitas Technologies, LLC
Operations Manager, 10/2007 " 10/2008
Act as administrator for all systems in office and datacenter, providing end-user support as well as managing network and server infrastructure. Lead development projects for clients, working with web and database developers to build complex front- and back-end systems for global enterprise, adhering to SDLC standards.
GoDaddy.com
Network Operations Engineer, 4/2007 " 10/2007
Provide internal client support for mission-critical network and server systems, applying advanced technical skill set to resolve issues efficiently. Monitor infrastructure health throughout multiple datacenters nationwide, proactively defending against external and internal attacks and system failures.
Next Level Solutions, Inc
Network Operations Manager, 10/2005 " 4/2007
Build, from scratch, a carrier-grade Network Operations Center to provide top-tier support to global enterprise clients in both network and systems administration and provisioning. Develop value-added services for NOC, documenting standards, managing budgets and technical staff, and meeting with clients to consult on needs.
Buckeye Union High School District
Network Technician II, 10/2004 " 10/2005
Provide support to end-users for all technical needs, assisting in project development and implementations. Build documented department plans and present before district board, working within bureaucratic system to meet school technical needs.
American Express
Corporate Relations Manager, 10/2003 " 10/2004
Implement new technologies by collaborating between Corporate Services Operations and corporate clients. Work with internal and external clients to build specifications, documentation, and support procedures.
FireBirdX Technologies
Senior Consultant, 11/1997 " 10/2003
Consult with clients to determine technical leads, then plan and implement projects to meet needs in a time and cost efficient manner. Train internal and external clients in software and hardware use, technical support, and software development. Manage clients, employees, budgets, and documentation on a regular basis to maintain business.
EDUCATION
Cisco Certified Network Associate
Cisco Advanced Wireless Field Specialist
Cisco Qualified Field Engineer
Bluesocket Certified
Continuous Self Education
KEY AREAS OF EXPERTISE
Windows Server and Desktop
Linux Server and Desktop
Mac Server and Desktop
Microsoft Exchange Server
Microsoft IIS Server
Microsoft SQL Server
Microsoft System Center
Microsoft Hyper-V\VMware vSphere, ESX
Apache HTTPD, Tomcat
MySQL Server
PostGreSQL Server
Oracle Database Server
Software Development: C, C++, C#, VisualBasic, Objective C, .NET
Device Development: Windows Phone, iPhone, Android, webOS
Web Development: HTML, JavaScript, ASP, ASP.NET, PHP
Graphic Design: Adobe Photoshop, Illustrator
Cisco Routers and Switches
Network Design and Implementation
Cisco Aironet and WLANC
PROFESSIONAL REFERENCES
Rich McArdle " Former Supervisor
Wireless Services Manager, Next Level Solutions
(602) 818-4933
Tom Emerson " Former Supervisor
VP of Operations, Cyberitas Technologies
(602) 741-7311
Charles Morgan " Former Colleague
President, IntelliWhiz
(480) 203-6782
Rusty Sweeney " Former Colleague
(623) 826-7416
Phoenix, Arizona 85023
PROFESSIONAL PROFILE
Over 14 years of solid, in-depth IT experience in Software and Web Development and Systems and Network Administration, with hands-on and managerial experience over a variety of platforms, vendors, teams, and budgets. Over 8 years experience leading simple and complex teams from 2 to 100 members, building departments, working with internal and external resources to bring projects in ahead of schedule and below budget. Deep experience with government, small business, enterprise corporations, and international clients with exceptional performance and outside-the-box thinking, making each project a valuable asset and increasing service to perfect levels. Over 10 years of documentation and training development experience, working with technical and non-technical staff to increase productivity, reduce turnover, and build more stable environments.
- Software Development * Storage Administration
- Systems Administration * Infrastructure Monitoring
- Advanced Networking * Department Management
- Database Administration * Budget Management
- Datacenter Experience * Project Management
- Cisco Certified * Automation Expert
PROFESSIONAL EXPERIENCE
Total Transit Inc.
Software & Systems Support Engineer (Contract), 12/2010 " 3/2011
Work with IT Manager and Project Manager to maintain systems and network infrastructure as well as software development for Desktop, Server, Web, and Web Service applications. Design and implement systems and network changes, manage datacenter colocation, and audit internal and external IT services for company. Design and develop new software applications to meet business needs, working with internal and external departments to provide n-Tier, Service Oriented Architecture, enterprise software solutions.
- Designed and developed EDI solution to process and integrate medical claim transmissions, reducing manual data entry and manipulation by 98%.
- Worked with existing codebase to improve software performance, strengthen web services, and automate several critical tasks.
- Designed storage solution using NetApp platform and Hyper-V to reduce physical server inventory and virtualize critical infrastructure in a stable, scalable environment.
- Re-designed network topology using existing hardware to reduce network load, creating a more scalable infrastructure and implemented enterprise monitoring solutions to provide real-time solution reporting.
Mitco Ltd.
IT Manager, 4/2010 " 12/2010
Build IT department from scratch for well-established business, managing hardware and software for corporation. Develop new best-in-class software solution to provide staff and customers a powerful and unique experience designed to drive productivity and efficiency. Oversee departmental budget, staff, and interface with external and internal customers.
- Developed multi-part software solution built on .NET technology to provide complete warehouse and logistics operations management.
- Developed full EDI translator following strict X12 and UN/EDIFACT standards.
- Established datacenter for multi-office centralized control using Windows Server 2008 R2, integrating Active Directory, Exchange, file server and backup systems, VPN connectivity, domain-wide accessibility with Branch Caching full integration into our new management platform.
- Developed innovative tools and implemented complete warehouse management, utilizing multiple hardware and software points to provide deep integration into multiple external and internal systems.
Systems Solutions Inc
Systems Engineer, 5/2009 " 4/2010
Perform IT consulting for a broad variety of clients, working with clients to determine needs and resources, then developing and executing project plans to meet needs. Multiple project types, from web development to datacenter co-location and segmentation, planned and implemented to meet client's IT goals and monetary constraints.
- Developed revolutionary social networking website for public consumption, utilizing heavy AJAX, REST, and Flash technologies to create a unique and profitable web destination.
- Overhauled datacenter, building a cleaner and faster infrastructure using Cisco switches and routers, SonicWall firewalls, and Dell servers. Migrated large server systems to virtual machines using Hyper-V and upgraded shared hosting environments to Windows Server 2008 and CentOS 5, implementing a 64-bit server standard across all servers.
- Developed electronic application process for organization grant process, using AJAX, SQL Server, and .NET technologies to provide a simplified and clean user interface to both end-users and administrators, making the technology accessible to those who are not familiar with computers or the internet.
Cyberitas Technologies, LLC
Operations Manager, 10/2007 " 10/2008
Act as administrator for all systems in office and datacenter, providing end-user support as well as managing network and server infrastructure. Lead development projects for clients, working with web and database developers to build complex front- and back-end systems for global enterprise, adhering to SDLC standards.
- Implemented new software development process, building Subversion based development collaboration system across multiple servers to create strict and separate Alpha, Beta, Stage, and Release environments, reducing errors and greatly increasing efficiency.
- Migrated email system from legacy Sendmail-based solution to Exchange 2007, utilizing role capabilities to place Transport Hub offsite, maintaining Sendmail as a secondary system, increasing productivity through better collaboration and remote employee email access.
- Implemented Active Directory domain, integrating Linux and Windows Servers and Windows and Mac desktops, extending domain to datacenter through Cisco VPN technologies, tightening security and increasing productivity through better system integration.
GoDaddy.com
Network Operations Engineer, 4/2007 " 10/2007
Provide internal client support for mission-critical network and server systems, applying advanced technical skill set to resolve issues efficiently. Monitor infrastructure health throughout multiple datacenters nationwide, proactively defending against external and internal attacks and system failures.
- Assisted project team in developing EMC Smarts monitoring system to replace Nagios in Network Operations Center, speeding up project and implementing Smarts several months ahead of schedule.
- Developed automation scripts and NOC standards for system labeling, both physical and electronic, to greatly increase device provisioning time and ease troubleshooting.
- Helped to train and educate current and new network engineers in advanced network and systems concepts, decreasing errors and turnover due to frustration.
Next Level Solutions, Inc
Network Operations Manager, 10/2005 " 4/2007
Build, from scratch, a carrier-grade Network Operations Center to provide top-tier support to global enterprise clients in both network and systems administration and provisioning. Develop value-added services for NOC, documenting standards, managing budgets and technical staff, and meeting with clients to consult on needs.
- Developed automated software packages to assist wireless technicians in troubleshooting, scheduling, and collaboration.
- Performed research and development into new technologies for products and services such as RFID tracking, hand scanner technologies, and security solutions, building service packages for sales staff and assisting in technical sales, increasing immediate revenue and gaining secondary contracts.
Buckeye Union High School District
Network Technician II, 10/2004 " 10/2005
Provide support to end-users for all technical needs, assisting in project development and implementations. Build documented department plans and present before district board, working within bureaucratic system to meet school technical needs.
- Developed software to automate student data-entry, greatly reducing teacher workload and increasing system security and student productivity.
- Rolled out district-wide workstation upgrades, coordinating the purchase, provisioning, and installation of over 500 desktop and laptop computers to replace legacy systems within a strict time and monetary constraint, finishing two months ahead of schedule and within project budget.
American Express
Corporate Relations Manager, 10/2003 " 10/2004
Implement new technologies by collaborating between Corporate Services Operations and corporate clients. Work with internal and external clients to build specifications, documentation, and support procedures.
- Assisted in the planning, design, and testing of the American Express @Work account management tool for corporate clients, decreasing call volume and increasing client satisfaction.
FireBirdX Technologies
Senior Consultant, 11/1997 " 10/2003
Consult with clients to determine technical leads, then plan and implement projects to meet needs in a time and cost efficient manner. Train internal and external clients in software and hardware use, technical support, and software development. Manage clients, employees, budgets, and documentation on a regular basis to maintain business.
- Developed automation tools to provide technical support, automatic documentation, and client management, decreasing errors and expenses while greatly increasing productivity and business focus.
- Developed best-in-class e-commerce suite to allow companies to gain an instant web presence while offering a stable and secure environment to customers.
EDUCATION
Cisco Certified Network Associate
Cisco Advanced Wireless Field Specialist
Cisco Qualified Field Engineer
Bluesocket Certified
Continuous Self Education
KEY AREAS OF EXPERTISE
Windows Server and Desktop
Linux Server and Desktop
Mac Server and Desktop
Microsoft Exchange Server
Microsoft IIS Server
Microsoft SQL Server
Microsoft System Center
Microsoft Hyper-V\VMware vSphere, ESX
Apache HTTPD, Tomcat
MySQL Server
PostGreSQL Server
Oracle Database Server
Software Development: C, C++, C#, VisualBasic, Objective C, .NET
Device Development: Windows Phone, iPhone, Android, webOS
Web Development: HTML, JavaScript, ASP, ASP.NET, PHP
Graphic Design: Adobe Photoshop, Illustrator
Cisco Routers and Switches
Network Design and Implementation
Cisco Aironet and WLANC
PROFESSIONAL REFERENCES
Rich McArdle " Former Supervisor
Wireless Services Manager, Next Level Solutions
(602) 818-4933
Tom Emerson " Former Supervisor
VP of Operations, Cyberitas Technologies
(602) 741-7311
Charles Morgan " Former Colleague
President, IntelliWhiz
(480) 203-6782
Rusty Sweeney " Former Colleague
(623) 826-7416